Virtual Assistant · HR & Bookkeeping Support

Payroll, records, and
credentialing — handled
with zero missing paperwork.

Certified Human Resource Associate and Virtual Assistant with hands-on experience in credentialing, bookkeeping, and HR administration. I keep the operational details of your business organized, compliant, and on schedule — remotely.

📍 Bataan, Philippines 🌐 US (EST/PST) · UK (GMT) · AU (AEST)
Credential 10+ providers monthly
Reconcile 100+ transactions
Onboard 50+ staff records
Track licenses & certs
Coordinate payroll cycle
Zero missing documentation
What I handle

Six areas of operational support

Built on real experience across credentialing, bookkeeping, and HR — not a generic task list.

Where this experience comes from

Professional experience

Credentialing Assistant
Tampa Lungs Specialist · June 2024 – May 2025
  • Managed end-to-end provider credentialing and re-credentialing, handling 10+ applications monthly with 100% on-time submissions.
  • Tracked applications across multiple insurance payers, improving processing turnaround by 25%.
  • Maintained provider records with 100% compliance and zero missing documentation during audits.
Bookkeeper
Gerber & Co, LLP · October 2023 – April 2024
  • Tracked and recorded 100+ monthly transactions, keeping financial records organized and current.
  • Performed account reconciliations, catching discrepancies before they became reporting problems.
  • Prepared financial summaries to help clients stay on top of budgets and spending.
HR Officer
RCP Pharmacy · January 2022 – October 2023
  • Supported recruitment and onboarding for 10+ new hires, ensuring a smooth first-week experience.
  • Managed employee records, payroll coordination, and timekeeping for 50+ staff.
  • Handled employee inquiries and supported policy implementation across the team.
100%On-time submissions
25%Faster turnaround
50+Staff records managed
24–48hIssue resolution time
Tools & tech proficiency

Fluent in the tools that keep remote teams running

Productivity & Admin

Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft 365 (Excel, Word, Outlook)

Communication

Slack, Zoom, Google Meet, Calendly

CRM & Marketing

HubSpot (basic), Digital Marketing Certification

AI & Automation

ChatGPT, Grammarly, Zapier (basic automation)

Design & Content

Canva, CapCut

Project Management

Trello, Asana

Core skills
Calendar Management Email Management Payroll Processing HR Administration Credentialing Support Agilink Xero Confidentiality & Data Security Attention to Detail
Education

B.S. Business Administration, major in Human Resources Development Management

Bataan Peninsula State University · Bataan, Philippines · 2022
Certifications
  • Xero Advisor Certification (Professional Level) 2026
  • Xero Advisor Certification (Associate Level) 2026
  • Digital Marketing Certification — HubSpot Academy 2026
  • Recruitment Skills Certification — Coursera 2024
  • Certified Human Resource Associate — HR Educators Association of the Philippines 2023
Remote work readiness

Set up to work without interruptions

Internet

Primary: Converge Fiber 50 Mbps · Backup: Gomo 5G mobile hotspot

Power backup

FlashFish 300W portable solar generator (LiFePO4) with solar charging for outages

Equipment

ASUS TUF Gaming FI5 laptop, dual monitors, HD webcam, noise-cancelling headset

Languages

English — Fluent · Filipino — Fluent

Let's talk about your workload.

Open to full-time remote work across US, UK, and AU time zones. I'll reply within a day.

Email — dln.mikhaela@gmail.com
Phone — +63 976 194 4902
LinkedIn — linkedin.com/in/mikhaeladlnchra
Based in — Bataan, Philippines